Shipping and Returns

The transport of your package

Shipping costs include packaging, handling and postage. They may contain a fixed and a variable part based on price or weight of your order. We advise you to group your items in one order. We can not group two distinct orders and you will have to pay postage for each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile products. All our packages are protected.

If the buyer wishes to be delivered at his home address by transporter, he is in the obligation to be there to receive the merchandise and to be equipped with the necessary equipment for unloading (e.g. : forklift,telescopic handler,etc).  Any reservations must be marked on the order form. Any contestation on the quantity and quality of the merchandise will be nul and void if there were no reservations marked on the delivery form of the transporter. These remarks must to be confirmed by recorded delivery letter, within 3 days, to the transporter.